Terms of Service

MavRexa provides custom website design and development, and optional add-on services and monthly hosting, as described on our website and in the package selected at checkout. The specific scope of your project is defined by the package, turnaround option, and add-ons you select, together with any written scope we confirm by email. Work not described in that scope is out of scope and quoted separately.

All prices are quoted in U.S. dollars and processed through Stripe. Build fees are due as presented at checkout before work begins unless we agree in writing to a different schedule. Hosting is billed monthly in advance. You authorize us to charge your payment method on the recurring schedule until you cancel. Failed or declined payments may result in suspension of work or hosting after written notice.

Once your website has been deployed and made live, all payments are final and non-refundable. This reflects the custom, made-to-order nature of the work, which cannot be resold or reused. If you cancel before deployment, we will refund any portion of fees corresponding to work not yet performed, less an amount reflecting labor and materials already invested. Monthly hosting fees already billed are non-refundable, but you may cancel at any time to stop future charges.

You agree to provide all content, brand assets, account access, feedback, and approvals we reasonably need, in a timely manner. Projects stall without your input; timelines are extended day-for-day by any delay in receiving what we have requested. If a project remains inactive for more than 60 days awaiting Client materials or response, we may close the project and treat amounts paid as earned, with resumption subject to a new quote.

Each build includes two (2) rounds of revisions after the first design presentation. A round means one consolidated set of change requests submitted together. Additional rounds, changes requested after final approval, and changes that alter the agreed scope, page count, or structure are billed as additional work and quoted before we proceed.

Turnaround estimates begin when payment clears and all required Client materials have been received, and are good-faith estimates rather than guarantees. We are not liable for delays caused by Client response times, third-party providers, domain or DNS transfers, app store or platform reviews, or events outside our reasonable control.

Upon receipt of payment in full, Client owns the final delivered website outright, including its custom design, page layouts, and the content Client supplied. MavRexa assigns to Client all rights in the deliverables as delivered.

This assignment does not extend to third-party components incorporated into the site (including open-source libraries, fonts, stock imagery, and plugins), which remain governed by their own licenses. MavRexa retains the right to reuse general skills, techniques, and non-client-specific code patterns developed in the course of its work, and retains ownership of any preliminary concepts not selected and paid for.

You represent and warrant that you own or have full legal right to use every logo, photograph, video, trademark, font, testimonial, review, and piece of written copy you provide to us, and that our use of those materials in your website will not infringe any third party's intellectual property, privacy, or publicity rights, or violate any law.

You agree to indemnify, defend, and hold harmless MavRexa, Moran Digital, and its owners, employees, and contractors from and against any claim, demand, loss, liability, damage, judgment, settlement, or expense (including reasonable attorneys' fees) arising out of or related to: (a) content or materials you supplied; (b) your breach of these Terms; (c) your use or operation of the website after delivery; or (d) your violation of any applicable law or third-party right.

Hosting is a month-to-month service that may be cancelled at any time and takes effect at the end of the paid billing period. If hosting lapses or is cancelled, your site will be taken offline. Because you own the finished site, we will provide an export of your site files on request so you may migrate to another provider. We do not guarantee uninterrupted service and may perform maintenance with reasonable notice where practical.

Hosting and maintenance at the stated monthly fee includes: hosting and delivery of the website; an SSL certificate; routine platform and dependency updates that MavRexa performs at its discretion; uptime monitoring; routine backups as described in the Backups and Data section; and minor content changes such as updates to hours, text, images, or contact details, in reasonable volume.

Hosting and maintenance does not include: new design work, additional pages, or new features; redesigns or restructuring; migration of the site to or from another provider beyond providing an export of site files; third-party service fees, licenses, subscriptions, or domain registration costs; search engine optimization, advertising, content writing, or marketing services; any guaranteed uptime or service level commitment; any guarantee of security or freedom from security incidents; unlimited or open-ended security remediation, malware removal, forensic investigation, or rebuilding following an incident not caused by MavRexa's failure to perform; disaster recovery beyond restoration from an available routine backup; or ongoing support for custom integrations selected by Client. Work outside this scope is quoted separately before it is performed.

MavRexa maintains routine backups of hosted websites and retains them for a limited period. Backups are provided as a standard part of hosting but are not a guaranteed or archival service, and are intended for operational recovery rather than long-term retention.

No backup system is infallible. Backups may fail, be incomplete, be corrupted, or be unavailable for the point in time desired, and a backup may itself contain compromised content if an incident predates it. You are responsible for maintaining your own copies of content, media, data, and any records you are required to keep. To the extent permitted by law, MavRexa is not liable for loss, corruption, or unavailability of data or content, or for any inability to restore a website or its data to a particular state or point in time.

You may not use our services or hosting to publish or distribute unlawful, infringing, defamatory, fraudulent, malicious, or sexually explicit material, to send unsolicited bulk email, or to distribute malware. We may suspend or terminate services immediately for violations of this section, without refund.

Unless you request otherwise in writing, MavRexa may display the completed website, screenshots of it, and your business name and logo in its portfolio, case studies, and marketing materials.

MavRexa uses commercially reasonable security practices in building and hosting websites, including current platform versions, encrypted connections, and access controls appropriate to the service.

No security measure is perfect. MavRexa does not warrant or guarantee that any website, hosting environment, software, third-party service, domain, integration, account, or data will be free from or immune to hacking, malware, ransomware, denial of service attacks, credential theft, phishing, zero-day vulnerabilities, unauthorized access, data breach, or other security incidents. You acknowledge that these risks are inherent to operating any website or internet-connected service and cannot be eliminated by MavRexa or by any provider.

Websites and hosting provided by MavRexa depend on services operated by third parties. These include hosting and cloud infrastructure providers, content delivery networks, domain registrars, DNS providers, payment processors, email and messaging providers, analytics services, booking and scheduling systems, chat widgets, mapping services, application programming interfaces, plugins, open-source libraries, and any integration you select or request.

These services are governed by their own terms and pricing and are outside MavRexa's reasonable control. MavRexa is not responsible or liable for their availability, performance, pricing, policy changes, discontinuation, defects, vulnerabilities, breaches, or acts or omissions. MavRexa will use commercially reasonable efforts to select reputable providers and to assist you in coordinating with them, but does not assume their obligations.

You are responsible for security within your control, including: maintaining strong and unique credentials for all accounts related to the website; enabling multi-factor authentication where available; granting user permissions on a least-privilege basis and promptly removing access for individuals who no longer require it; keeping domain registrar and DNS accounts secure and current; ensuring any software, plugin, integration, or code you select, install, or authorize is lawful and obtained from a reputable source; and promptly notifying MavRexa of any suspected compromise, unauthorized access, or unusual activity.

MavRexa is not responsible for security incidents or resulting damage arising from compromise of your credentials or devices, modifications made by you or anyone acting on your behalf, access by unauthorized or former users, software or integrations you selected or installed, or your failure to implement security recommendations communicated by MavRexa.

If MavRexa becomes aware of a suspected security incident affecting services under its control, MavRexa may take commercially reasonable steps it considers appropriate. These may include suspending or restricting access to the affected site or account, removing malicious content or code, restoring from an available backup, updating or reconfiguring software, rotating credentials, and coordinating with relevant providers. MavRexa will make reasonable efforts to notify you of material incidents affecting your site and of significant actions taken.

MavRexa does not guarantee that any incident can be prevented, contained, or fully remediated, or that all data, content, or functionality can be recovered or restored. Investigation, remediation, or rebuilding required as a result of an incident not caused by MavRexa's failure to perform is outside the scope of hosting and is quoted separately.

MavRexa may temporarily suspend, restrict, or take offline a website, account, or service without prior notice where MavRexa reasonably determines it is necessary to contain malware or a security threat, stop unlawful activity or abuse, comply with a provider requirement or legal obligation, or protect the integrity of its infrastructure or other customers. Where practical, MavRexa will notify you promptly and will restore service as soon as the issue is reasonably resolved. Suspension under this section does not entitle you to a refund of fees for the period of suspension where the suspension arises from your acts or omissions.

You are solely responsible for determining and meeting the legal and regulatory requirements applicable to your business, industry, users, and content. These may include privacy and data protection laws, website accessibility standards, healthcare privacy rules, financial services rules, payment card standards, ecommerce and consumer protection rules, advertising and marketing rules, and industry-specific licensing or disclosure obligations.

MavRexa does not provide legal, regulatory, accessibility, or compliance advice, and does not audit or certify your website for compliance with any standard, unless MavRexa expressly agrees in writing to provide a specified compliance service for a stated fee. You are responsible for any privacy policy, terms, cookie notice, consent mechanism, or disclosure required for your website.

While we build with clean, search-friendly foundations, MavRexa does not guarantee any particular search ranking, traffic volume, lead count, conversion rate, revenue outcome, uptime percentage, or freedom from security incidents, unless separately agreed in writing. Search engine algorithms, platform policies, and the security environment are outside our control.

Except as expressly stated in these Terms, all services and deliverables are provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, or uninterrupted or error-free operation.

Third-party components, services, and integrations are provided without warranty by MavRexa and carry only the warranties, if any, offered by their own providers. Some jurisdictions do not allow the exclusion of certain implied warranties, so some of the above exclusions may not apply to you.

To the fullest extent permitted by law, MavRexa and Moran Digital will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, lost business opportunity, reputational harm, or business interruption, arising out of or related to these Terms or the services, even if advised of the possibility.

Subject to the following paragraph, MavRexa's total aggregate liability for all claims arising out of or relating to these Terms or the services, whether in contract, tort, or otherwise, will not exceed the greater of (a) the total amount paid by you to MavRexa in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) five hundred dollars ($500).

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud, fraudulent misrepresentation, willful misconduct, gross negligence where applicable law does not permit its exclusion, or death or personal injury caused by negligence. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above may not apply to you.

Either party may terminate a project for material breach that remains uncured ten (10) days after written notice. On termination, you owe payment for all work performed through the termination date, and MavRexa will deliver work product for which payment has been received in full. Sections concerning ownership, indemnification, disclaimers, limitation of liability, and governing law survive termination.

MavRexa performs services as an independent contractor. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between the parties.

Neither party is liable for failure or delay in performance caused by events beyond its reasonable control, including natural disasters, war, civil unrest, labor disputes, utility or internet failures, government action, cyberattacks, denial of service attacks, malware or ransomware events, failures or outages of cloud infrastructure, content delivery networks, DNS, or other internet infrastructure, widespread third-party service failures, and security incidents originating outside the affected party's systems.

These Terms are governed by the laws of the State of Wisconsin, United States, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the services will be brought exclusively in the state or federal courts located in Wisconsin, and both parties consent to personal jurisdiction and venue there. Each party waives any right to participate in a class or representative action.

These Terms, together with the package and scope confirmed at checkout, constitute the entire agreement between the parties and supersede all prior discussions. If any provision is found unenforceable, the remainder stays in effect. We may update these Terms; the version in effect at the time of your purchase governs that purchase, and continued use of hosting after an update constitutes acceptance of the updated Terms.

Questions about these Terms may be sent to contact@mavrexa.com.